Frequently Asked Questions

ScanGo is a mobile earnings tracker designed specifically for gig economy delivery drivers. It helps you scan delivery receipts with on-device OCR, track shifts across any delivery employer, log your deliveries, and generate tax-ready reports. It's not a delivery platform — it's your personal finance tool for delivery work.

Simply point your phone's camera at a delivery receipt and ScanGo uses Google's ML Kit OCR to automatically extract the delivery address, store name, amounts, and order reference. The app intelligently parses this information and adds it to your current shift. You can also manually enter deliveries if needed.

ScanGo has built-in receipt parsers for Just Eat and Foodhub, plus a generic fallback parser that handles receipts from any other platform. Pro users can also build custom parsers for any brand by tapping through the OCR-detected text on a real receipt — so any platform can be supported.

Employer templates (for pay structure and shift tracking) are separate from receipt parsers — you can create templates for any company using your own pay rate and model (hourly, hourly + delivery fees, flat rate, or flat rate + delivery fees).

Yes, ScanGo is free to download. There are four tiers:

Guest (no sign-in needed) — up to 3 completed shifts and 3 scheduled shifts, 1 employer template. Shift credits are required to create shifts. Banner and interstitial ads are shown.

Free (sign in with Google or email) — up to 5 completed shifts and 5 scheduled shifts, 1 employer template. No banner ads. Shift credits still required; occasional interstitial ads.

Pro — £8.99 one-time — unlimited shifts, scheduling, and employer templates. No ads, no shift credits. Includes custom receipt parsers, floating address overlay, HMRC & IRS tax export, ledger search and CSV export, re-delivery and expense tracking, multi-region support, and manual cloud backup (1 per day, 1-year retention). Never expires.

Cloud+ — £1.99/month or £19.99/year (requires Pro) — adds live real-time sync across all your devices, settings and custom parsers synced, up to 10 backups per hour, and 4-year cloud data retention. If Cloud+ lapses, the account downgrades to Pro — never back to Free.

Pro and Cloud+ upgrades are also available free to users who sign up through our tester programme.

ScanGo is available on the Google Play Store for Android devices. Visit ScanGo on Google Play to download it for free. The app requires Android 8.0 or newer.

Yes! The Pro tier includes tax export for both the UK (HMRC) and the US (IRS). UK exports cover the April 6 – April 5 tax year and include income summary, mileage allowance at HMRC's 45p/mile rate, working hours, miscellaneous expenses, and a full delivery-by-delivery breakdown. US exports use the IRS flat mileage rate (72.5¢/mile for 2026, updated annually in the app) and the January–December tax year. More regions are planned as regional rollout continues.

Note: tips tracking is planned for a future release and is not currently in the app.

Absolutely. All data is stored locally on your device by default. Cloud backup is optional (Pro/Cloud+ feature) and uses Firebase with industry-standard encryption. We never sell your data, and you can delete everything at any time. Your earnings are your business.

No! ScanGo works for part-time, full-time, and occasional delivery drivers. Whether you deliver a few hours a week or 40+ hours, the app scales to your needs. We're looking for testers across all experience levels.

ScanGo is currently available for Android devices running Android 8.0 or newer. An iOS version is on the roadmap. The app works best on devices with decent camera quality for optimal receipt scanning.

Shift credits are a system that applies to Guest and Free tier users only — Pro and Cloud+ users are never affected. Creating any shift (one-time, scheduled, or each instance of a recurring shift) costs 1 credit.

Credits replenish automatically: you receive 2 free credits every 7 days, and you can hold up to 5 at once. You can also earn an extra credit instantly by choosing to watch an optional rewarded video ad — this is entirely user-initiated and optional. Credits are not refunded if a shift is deleted.

If you have 0 credits and try to start a shift, the app will offer you the option to watch an ad or wait for your weekly top-up.

The floating address overlay is a Pro feature that displays a small, draggable address bar above all other apps on your screen — including your navigation app. It shows the customer's house name or number and street name for your current delivery, so you can see exactly where you're headed on approach without unlocking your phone, opening ScanGo, or searching through paper receipts while navigating.

It works as an Android foreground service, so it persists while you use Google Maps or any other navigation app. You can drag it anywhere on screen and its position is saved. On first use you'll be guided through granting the "Draw over other apps" system permission. Dismiss it once you've completed the delivery.

Yes. ScanGo currently supports the United Kingdom (GBP, HMRC tax export) and the United States (USD, IRS tax export) — we're actively seeking US-based testers. Canada (CAD), Australia (AUD), Germany (EUR), and France (EUR) are coming soon.

The region setting controls currency symbol and formatting, postcode/ZIP validation, date format, tax authority name, mileage unit (miles vs km), and tax year start date.

The first region is free for all users. Each additional region requires a one-time £1.99 region unlock purchased via Google Play (Pro tier only). Once unlocked, a region is permanently unlocked. Cloud+ users have their unlocked regions synced across all devices, so unlocks persist across reinstalls and new devices.

ScanGo is available in 11 languages: English, German, French, Polish, Arabic, Urdu, Spanish, Italian, Portuguese, Dari (Farsi/Afghan), and Pashto. Full right-to-left interface layout is supported for Arabic, Urdu, Dari, and Pashto.

You can change the language from within the app at any time, independently of your device's system language.

Yes. Pro and Cloud+ users can create unlimited employer templates, each with its own company name, pay model (hourly, hourly + delivery fees, flat rate per shift, or flat rate + delivery fees), base pay rate, and notification lead time for rostered shifts.

Guest and Free users can configure one employer template. At least one employer template must be set up before you can start your first shift.